Why You Should Trust A Medical Courier for your Services
Labs provide critical services and any delay in transportation can pose a threat to patient care. It’s vital for labs to trust their services to a reliable medical couriers service that will take proper care of your shipments. It is these sensitive lab specimens, pharmaceuticals, and critical supplies, that require the utmost careful handling and attention to detail. Handling and security are the two most essential requirements to ensure that items reach their final destinations safely.
If you are still not confident enough to trust your medical courier, then it’s time to rethink. As logistics companies providing these services, know what is at stake and should pride themselves on meeting the highest standards of patient care.
Advantages of hiring a courier service for your medical shipments
Every single delivery initiated by a hospital or lab involves a patient. Drivers are the direct connection between your patients and your lab and are the reason why trained experts are always necessary to handle all types of medical shipments. Relying on an experienced team of HIPPA-certified drivers the extra insurance that you need to meet your high standards of patient care.
Courier companies that use best-in-class technology enable you to maintain an easily verifiable chain of custody. They offer real-time updates for your shipments, email confirmations, frequent message notifications, and instant email signature/photo capture as proof of delivery. Greater visibility proves that you can be confident in the service you are getting.
A qualified transportation provider can prove its ability to handle all types of complex specimens. Their software provides not only unique specimen information but also specimen type and required temperature control info for transportation.
Make sure that the courier companies you’re looking at, place a high priority on the driver’s background and experience. Medical couriers must maintain specific certifications like HIPAA, bloodborne pathogens, and safe specimen handling procedure training. And have the proper safety kits in their cars should anything go wrong.
Reliable customer service is an essential requirement for every lab to consider before contracting with a logistics firm. The logistics firm needs to have a responsive team available 24/7/365 to attend to customers’ inquiries and resolve issues quickly.
You need to have a company that mirrors your level of dedication to patient care. Partnering with a logistics management firm to handle the transportation, distribution, and deliveries, allows you to shift these critical functions to experts whose sole focus is logistics. Transparency breeds trust therefore insist that your chosen logistics firm is able and willing to prove they are getting the job done.
The benefits of outsourcing your medical, logistics services are significant. When it comes to customized and tailored solutions to handle your logistics operations, you need a company that completely understands your needs and is capable of fulfilling them. You want a company whose top priorities are patient care and are experts in MEDICAL logistics. You want a logistics provider that acts as a transparent extension of your firm and that holds itself to the same level of service that you require from your own staff.
If you are looking for reliable medical couriers then the team at Delivery Express Logistics are the medical logistics experts you need. For a personalized approach to handling your lab deliveries and medical courier services in the Pacific Northwest, get in touch with us today.