Keeping up with technology is essential for success in today’s fast-paced business environment. That goes for your business and ours. Technology is constantly evolving in the world third-party logistics. And it is on providers to stay on top of things and continue to offer added value to customers.
Delivery Express Logistics is a technology-driven company that understands the importance of staying at the forefront of innovation. We are committed to finding and using the best tools to keep your items on time, every time. And that’s what sets us apart from our competition. We’re always looking for ways to improve our service.
You’d be amazed at the antiquated technology that’s still in use these days. Logistics should be on the cutting edge of technology, not lagging behind in the past. If you’re third-party logistics provider isn’t operating in the 21st century, it’s probably time to look elsewhere. You will see the difference immediately.
Here’s how our company leads the way in leveraging industry-leading technology across the Pacific Northwest and the entire west region:
Online Tracking
Delivery Express Logistics employs state-of-the-art smartphone technology, enabling our carriers to enter data at each key point of delivery, from pickup to final destination, and anywhere in between. This data is instantly relayed to our Dashboard system, allowing customers to access real-time information about their deliveries quickly and easily. Photo proof of delivery and barcode scanning provide additional transparency and accountability.
User-Friendly Tools
Our user-friendly Dashboard platform simplifies the ordering and tracking process. Customers receive instant address-to-address quotes, real-time tracking information, and can set up templates for recurring orders. They can also receive text and email alerts for delivery notifications — whatever works best for them. Live chat assistance also enhances the customer experience.
High-Volume Ordering Solutions
For customers with substantial shipping volumes, Delivery Express Logistics offers the flexibility to receive batch orders via EDI and CVS, providing a customized solution that integrates seamlessly with the client’s system. We have partnered with companies big and small in Seattle and across the Pacific Northwest for more than 25 years. We, including our technology, can handle anything you throw at us.
Unique Technology Solutions
We developed our innovative QuickSIGN and QuickPROOF cards to streamline the proof of delivery process. These cards use QR code technology, eliminating the need for signatures and ensuring delivery confirmation without interrupting clients or requiring physical contact.
Analytics & Technology
Delivery Express Logistics utilizes leading analytics software to process vast amounts of data. These programs allow our staff to monitor on-time performance, traffic patterns, order volumes, and call volumes. This level of insight allows us to manage each delivery efficiently and also proactively identify trends and solutions.
It’s important for your third-party logistics provider to stay on top of emerging technology. Their success is your success. Choosing a third-party logistics provider like Delivery Express Logistics means embracing technology to optimize logistics operations, improve efficiency, and enhance the overall customer experience.
Contact us today to discover how our unparalleled commitment to technology and customer satisfaction can and will benefit your business or organization. And be sure to follow us on Instagram, Facebook, LinkedIn, and YouTube.
